KS
Khaya S
1 reviews | Active since Feb 2021
07 Oct 2024, 06:57
Negligence & I don't Care Attitude From Capitec
A capitec client hacked an online store (by the way I am also Capitec client) and de*****ed some of unsuspecting client like me to a point that the website of the company in question had to be closed. I reported this to Capitec on 03 July 2024 including details of such client e.g name and account number and Capitec did nothing about it, I wrote a follow up email on 10 July 2024 and again they just ignored me
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Capitec Bank's replyOfficial
07 Oct 2024, 09:28Good day Khaya S. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
Capitec Bank's reply07 Oct 2024, 09:28
Official
Good day Khaya S. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.