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Nqobile S
1 reviews | Active since Feb 2019
02 Oct 2024, 08:39
Neglected case and poor service
I am very disappointed with how capitec is handling the ***** case i reported. I reported in June, have been sending my documents and calling but no feedback. This is a very serious matter yet taken so lightly
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Replies (2)
Capitec Bank's replyOfficial
02 Oct 2024, 11:23Good day Nqobile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards,
Capitec Bank
Capitec Bank's reply02 Oct 2024, 11:23
Official
Good day Nqobile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards,
Capitec Bank
NS
Nqobile S's updateReviewer Update
05 Oct 2024, 06:26I have been requesting a call back after 2:30pm for two days now. You ask when is the suitable time to call but never call
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Nqobile S's update05 Oct 2024, 06:26
Reviewer Update
I have been requesting a call back after 2:30pm for two days now. You ask when is the suitable time to call but never call