Negative balance on credit card

Item: Capitec Bank
Rating: 3
Author: CHRISTINE N

budget facility Credit card account *** Straight BalanceR-509.79

Please explain a negative on my credit card.

I am under the impression that a negative balance is money the bank owes me. So, why can I not use or access it?

Helpful (0)

Replies (3)

Capitec Bank's replyOfficial

06 Dec 2021, 17:32

Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank

Capitec Bank's reply06 Dec 2021, 17:32

Official

Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank

CHRISTINE N's updateReviewer Update

28 Dec 2021, 11:47

I never received a response...

CHRISTINE N's update28 Dec 2021, 11:47

Reviewer Update

I never received a response...

Capitec Bank's replyOfficial

18 Feb 2022, 21:20

Hi CHRISTINE

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Capitec Bank's reply18 Feb 2022, 21:20

Official