TL
Thamsanqa L
1 reviews | Active since Jul 2019
25 Jul 2019, 21:49
Need purchased electricity token
Hi everyone, I bought prepaid electricity using capitec app and did not receive the electricity token but the money was deducted on my account.
Regards
T Lindani
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
26 Jul 2019, 10:51I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply26 Jul 2019, 10:51
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
27 Jul 2019, 17:08Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply27 Jul 2019, 17:08
Official
Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank