1 reviews | Active since Aug 2017
Need new staff
<p>Capitec really need new staff in their foreign exchange department. I didnt know that they were doing me such a great service.</p> <p> </p> <p>I went into the bank to sort my foreign salary out, as 2 of my other colleagues that also bank with Capitec received their salary.</p> <p>When I was on the telephone, I got such bad attitude from Moerieda Peters and Shandre Terblanche. So I guess Capitec is doing me a favour for me to bank with them.</p> <p>I am definitely going to the ombudsman with this matter, I will not leave this horrible customer service like this.</p> <p>Also, please be aware that when you complain on Hello Peter, you are marked at the bank, because they both knew that I had previously complained because of my salary being witheld so that it can draw interest and they can benefit from its laying there for days.</p> <p> </p> <p>Please dont even contact me Capitec Bank because I'm tired of your excuses.</p> <p>Please all who read this, rather pay the high fees at the other banks and get good service than to pay a little less but get treated like you are an animal.</p> <p> </p> <p>I know that if Moerieda and Shandre had received their salary 5 days later, they would be so pleased because they understand that it takes 5 working days for it to reflect.</p> <p> </p> <p>YOUR SERVICES SUCK CAPITEC AND I WILL BE TAKING THIS FURTHER!</p>
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Keshia Nomdo will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Keshia Nomdo will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
No thanks... Today is the 14th... I've been paid on the 9th by my company... My sisters, both working for the same company and both banking with capitec have been paid on Friday on the 11th. My colleagues banking with FNB and Nedbank have also been paid on the 10th already and I'm still waiting 3 days later! Capitec is the worst bank, with the worst staff that has the worst attitudes in their forex Department. The worst service experienced, Ever!
No thanks... Today is the 14th... I've been paid on the 9th by my company... My sisters, both working for the same company and both banking with capitec have been paid on Friday on the 11th. My colleagues banking with FNB and Nedbank have also been paid on the 10th already and I'm still waiting 3 days later! Capitec is the worst bank, with the worst staff that has the worst attitudes in their forex Department. The worst service experienced, Ever!