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Erica N

1 reviews | Active since May 2016

17 Aug 2023, 18:23

Need help urgently please.

This has been a whole day of trying to sort/help my niece who is in Doha and her card is blocked which means she has no access to buy food, toiletries etc., Account was opened last week and now she is not able to use it. Please her Father has tried and I have been trying to sort this out.

Good Afternoon,

I have a niece in Doha at the moment and it appears as if her account has a hold on as unable to use her card. Account was opened last week. Her name is Jessie Nel and she is not able to use her card to purchase food and being in a foreign Country is frustrating and nerve wracking.

Her contact no is +***, please she needs help urgently to be able to access her funds and for verification.

Your assistance will be greatly appreciated. Please contact me should you require additional information.

Warmest Regards Erica Nel ***

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Replies (1)
Capitec Bank
Capitec Bank's reply17 Aug 2023, 21:49
Official
Good day Erica 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank