EK
Emrah K

1 reviews | Active since Jan 2020

30 Mar 2020, 12:13

Need help urgently

I need urgent help with something important, if someone can assist me please. The issue is related to an unprocessed transaction that I did not fully agree to so if it's possible to sort this out before the 1st April, I'd highly appreciate it. I will give further explanation and detail as soon as support contacts me.

0
Replies (2)
Capitec Bank
Capitec Bank's reply30 Mar 2020, 12:52
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
EK
Emrah K's update30 Mar 2020, 12:58
Reviewer Update
Thanks a lot, I've also send an email to *** with a proof letter regarding the cancelled subscription so it can be used as reference.