GB
Gershwin B

1 reviews | Active since Feb 2020

10 Feb 2020, 16:19

Need for satellite Branch to assist clients

Good Day

I would like to know if you could refer this request to the relevant department as I and a majority of people residing in Porterville,Saron and Gouda who are all Capitec clients would like to request a satellite Branch in Porteville in order to assist clients. The are only an Absa and STD Bank branches at the moment and their fees are quite high as compared to Capitec Bank. Porteville is a very busy town mostly on weekends as the people and is closer to Saron and Gouda residents than Wellington or Piketberg. Most clients work long hours in Cape Town and come home weekends so there is definitely a need for at least a small branch like the one you guys have in Glengarry.There is definitely alot of potential in Porterville as there are businesses such as Spar, Shoprite Usave,OK ,Pep,Ackerman's,two petrol stations,two Agricultural supply stores ie. Agri,Tekkie town,Foschini ,SAPS and a pharmacy and Post Office as well as schools in the community and Traffic Department. Because it is a farming area there are many farm workers who would like to switch their salaries to Capitec and this would also ensure that your existing customers are kept as well as acquiring new business.I urge you to please consider this as urgent.

Kind regards

Gershwin Bowers

0
Replies (1)
Capitec Bank
Capitec Bank's reply11 Feb 2020, 09:34
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank