1 reviews | Active since Jun 2016

23 Apr 2020, 08:36

Need assistance

Good morning

I have tried calling Capitec on ***, number just rings. Have emailed client care on Tuesday morning, still no response.

I just need assistance on how to make payment to my FNB CC from Capitec app, as my FNB CC number under Capitec payment beneficiaries says acc invalid. Please assist

0
Replies (2)
Capitec Bank
Capitec Bank's reply23 Apr 2020, 10:54
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply23 Apr 2020, 14:33
Official
Hi Eugene

As per our telephonic conversation the matter has been resolved, we apologise for any inconvenience caused.

Kind regards

Capitec Bank