1 reviews | Active since Dec 2016

13 Dec 2016, 19:28

NCR 1078 REFUND REQUEST

<p>With regards to the above mentioned consumer m and my telephonic conversation with Zimkhitha on the 07th of December 2016 ,regarding the refund due to the consumer . Please note that as to date no feedback was received regarding my request. Zimkhitha provided me with ref no : ********** 1 for my emails sent.</p> <p>Kindly assist me in refunding the following account ********** 618.</p> <p> An payment was made for ********** 618 (Capitec Account) it was for 105324.10 + 100 000.00 = 205324.10 supposed to R156324.10 the difference is R48 999.90.</p> <p> </p> <p>This is now going for nearly 3 weeks</p> <p> </p>

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Replies (2)
Capitec Bank
Capitec Bank's reply14 Dec 2016, 08:53
Official

I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

's update14 Dec 2016, 10:23
Reviewer Update

Can we please do before Christmas, I am a single mother with no money in her bank account.

I need to buy food, petrol etc. Thank you