Naeem needs an attitude adjustment

I had the misfortune of dealer with Naeem in your credit and loans department at 09:16 this morning.

He is rude and arrogant. He put me on hold soon as he answered the call. I then asked him about how the loans worked and he kept talking over me and interrupting me without letting me finish speak.

He is impatient and it seems he is rushing off the call. I asked him if someone else could assist me and he just continued to be rude and talk over me till I finally cut the call