1 reviews | Active since Dec 2018
***** my up
WHY DO YOU ALWAYS HAVE YO GO THIS FAR TO GET ATTENTION , the you read the following article aboith the back ---Capitec now has as many clients as Standard Bank, Absa and Discovery Bank combined --- and then you wonder WTH. Hou have so many clients and be proud but the service is down to the ground!!!!!!!
I have reported a ***** case on my account and handed in all the documentation and call to confirm and went in to the branch to make sure its there and then ME the client has to do the follow up to find out if they are ****ing the work then almost a month later you call again to ask WHAT IS GOING ON to get the following reply WHAT IS THE ISSUE ????!? I am shocked out of my freaking mind WHO IS NOT DOING THERE JOB ???! I deliver a service daily and its my job to inform the client on whats going on THATS CALLED SERVICE. But the bank with the most clients dont give a **** about how you get treated or informed in this case sorry i cant open the link SO IF YOU CAMT OPEN IT why they do phone the client inform the client but no its not my job he will call back THIS IS UTTERLY A JOKE TO BE HOMEST ITS INSANE and you reply : Dear customer we are SORYY for the inconvenience THEN I WANT GO THROUGH A ROOF the worry sorry become a new shiel for i am not Capable of doing my job - the word sorry has no meaning in this 21 Century coz if you do it to me then i am sure you must do it to more that one and all we get is sorry letters - i am so unhappy with this and i wish i didn't even have to click in a star as you dont deserve it !!!!
Best regards,
Best regards,
Investigation into your complaint has started.
My name is Nicole, and I am Investigating your complaint. I will contact you within 2 hours to discuss your complaint and how we can resolve it.
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Kind Regards
Nicole Julie
Investigation into your complaint has started.
My name is Nicole, and I am Investigating your complaint. I will contact you within 2 hours to discuss your complaint and how we can resolve it.
Need to contact us? Simply respond to this email without changing the subject line.
Kind Regards
Nicole Julie
