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mncedisi M

1 reviews | Active since Mar 2012

25 May 2023, 11:42

my trusted capitec hitting me hard

i recently cancelled two parents from my capitec funeral insurance, i served notice and requested they send a letter confirming cancellation so my current insurer waves waiting period. yhooo im being sent from pillar to post for this. The branch cant help and call center too cant help me with this cancellation letter.

0
Replies (2)
Capitec Bank
Capitec Bank's reply25 May 2023, 11:47
Official
Good day Mncedisi

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank

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mncedisi M's update26 May 2023, 15:48
Reviewer Update
This is just to say whoever was assigned to this query has not called nor contacted me yet.