My sister went to Capitec Bank to claim for the deceased which is our aunt. The person who phone herfrom Capitec Bank asking her she must explain the relationship then my sister tell her that she is my mom cousin, then she reply to her that your mom cousi

*The person who phoned my sister from capitec bank said if she's your mom cousin then she is not aunt, we were like what cause as a family we were raised as that knowing my mom's cousin is our aunt. She got a gut to tell that a person who grief that statement, that shows to be unprofessional