NK
Nolukhanyo K
1 reviews | Active since Oct 2015
21 Oct 2015, 20:39
My salary is gone
I received a call from someone claiming to be working for Capitec Bank and required my phone number to activate my incontact only to find out that it was a ****. He took all my salary and I reported the matter to Capitec. Their response after investigation was that they will not pay back my money because the account number to which the transfer was made has no money.
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Capitec Bank's replyOfficial
22 Oct 2015, 10:37Hello Kanyi,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Capitec Bank's reply22 Oct 2015, 10:37
Official
Hello Kanyi,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank