XD
Xolani D

1 reviews | Active since Sept 2018

22 Sept 2020, 12:03

My put on hold and dissappeard

I had 40k in my account, 10k was put on hold by Capitec and dissappeard later on, I went to Esikhawini branch and they said the owner must have reverse it but the sender confirmed he didn't. Now I'm even scared to use my account.

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Replies (1)
Capitec Bank
Capitec Bank's reply22 Sept 2020, 15:49
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank