ER
Estelle R
1 reviews | Active since Oct 2011
02 Jul 2021, 09:05
My personal contact details displayed under debit order queries
My mobile number is displayed under a specific company's debit order details. I'm going insane with their clients contacting me at all hours and I'm not getting any joy from the Capitec client centre in resolving this.
I"ve recieved the following responses from Capitec: - Please be advised that you would need to visit the branch to assist you with the below. CRM:*** Incident# ***5 -Kindly be advised you would need to contact the merchant directly to request the banking details. CRM:*** Incident# ***5
PLEASE remove my contact details!!!!
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Replies (2)
Capitec Bank's replyOfficial
02 Jul 2021, 09:42Good day Estelle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply02 Jul 2021, 09:42
Official
Good day Estelle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
ER
Estelle R's updateReviewer Update
07 Jul 2021, 09:38How many business days before a designated official will contact me?
ER
Estelle R's update07 Jul 2021, 09:38
Reviewer Update
How many business days before a designated official will contact me?