My Own money gone and being "investigated" at my OWN ( Capitec Bank)

So I just deposited some cash into my OWN account. (MY CASH)

The atm went off.I then went to the consultant to explain that the atm went off but I have received the notification.

He then says all should be good.But just check your app and make sure.

So I did and the money is there.I get to a certain grocery store and all my money is gone.

There was a so called "correction" made to my account and my deposit has been reversed.

Rush to Capitec Bank and explained the correspondence received for them to "investigate" as they say...

They want to take 48 hours to "investigate" what exactly.

My money to my account at their bank?***!!! Wake up and smell the coffee Capitec.

Here I am,waiting for my own money to my own account.

This can't be real.Not to mention the 48hours also counts a public holiday tomorrow where by all their consultant eat their salaris of my banking fees while I sit high and dry.

Pathetic to say the least.