J
Johanna
1 reviews | Active since Jul 2023
21 May 2024, 04:05
My name is Johanna R...
My name is Johanna Roberts Capitec keeps on replying that I missed 3 payments on my insurance but cannot explain why I received a message on my app stated that my policy will lapse 29 May which me and my husband saw, I have contacted the Daily Sun which will post my story as I have had a policy with them since 2022 they fail to answer why such a message was send on my banking app.
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Capitec Bank's replyOfficial
21 May 2024, 07:23We're genuinely sorry to hear about your experience. We take all feedback to heart and are eager to understand and address your concerns. Could you please reach out to us on our official WhatsApp number at ***? We'd appreciate the opportunity to assist you further.
Capitec Bank's reply21 May 2024, 07:23
Official
We're genuinely sorry to hear about your experience. We take all feedback to heart and are eager to understand and address your concerns. Could you please reach out to us on our official WhatsApp number at ***? We'd appreciate the opportunity to assist you further.