SS
Shadrack S

1 reviews | Active since Aug 2015

02 Jan 2023, 09:23

My Money stuck with Capitec

On The 30th i tried to deposit Rent Money 7500 in their ATM the Machine Failed to process the transaction also Failed to Return the Money .Since i am not a Client of Capitec the Consultant logged a ticket for their client who is the person i was depositing to .to this day Capitec has not contacted any one and landlord wants their money

I was given incident ***

Please guys change your operating process you killing us

0
Replies (4)
Capitec Bank
Capitec Bank's reply02 Jan 2023, 09:25
Official
Good day Shadrack

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
SS
Shadrack S's update03 Jan 2023, 13:56
Reviewer Update
Good Day

I still haven't received N Update,Rent is Due

Thank You
SS
Shadrack S's update04 Jan 2023, 15:20
Reviewer Update
today is day 2 and there is contact from capitec regarding my issue
SS
Shadrack S's update06 Jan 2023, 08:27
Reviewer Update
Hi Everyone ,

it has been a week now , my money still missing in Capitec ATM , i have not Paid Rent . Capitec is not telling me anything , Do anything in your life but never use capitec ATM.

Thank You