MR
Morutse R

1 reviews | Active since Jan 2016

21 Jan 2016, 23:18

My money on hold

On 27 october 2015 I deposited 50thousand into my account from my wife standard bank account.Ever thing went well and it even report on my cell phone.After a week I got a call from branch manager saying my 21thousand was put on hold because the security company that collect money find it short of 21 thousand.I told her that I deposited 50 thousand and she say they are busy with investigation.I visit a bank several times to unveil.Even today 2016 my money was still on hold.I can not get access to it.My family are starving due to capitec and m also close to lose my family because they think that I am ****.

0
Replies (1)
Capitec Bank
Capitec Bank's reply22 Jan 2016, 08:27
Official
Hello morutse,

I acknowledge your posting, and have referred it to Megan Martin for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank