ZV
Zandile V

1 reviews | Active since Sept 2013

21 Apr 2017, 10:27

My money is safer under my matress than Capitec

<p>I was ****med on Wednesday the 12th April 2017 and my phone was blocked i dont know how the someone from Capitec logged into my account and transferred a sum of R10 500 based on my statements during that time my phone was blocked so I couldn't get notifications until i went to the atm and realised that i was ****** while i had my card with me. I then reported the case and Capitec refuses to take responsibility - I shouldve then saved my money under matress had i known that Capitec Bank is a **** not willing to take responsibility. I am laying charges against this bank and taking things further. i am so angry that you take advantage of old unemployed citezens </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply21 Apr 2017, 11:40
Official

I acknowledge your posting, and have referred it to Jacqueline Radyn for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank