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Ditlhoriso O

1 reviews | Active since Jun 2025

26 Jun 2020, 14:57

My money is not reversed

I withdraw money at Jwayelani in Durban (ATM inside the shop) it says transaction failed but I received a message saying the money was withdraw. At the shop they said I must wait it will be reversed but it's more than an hour now. I haven't receiv fored my money back. Tried phoning Capitec but it's not going through... My number is ***

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Replies (1)
Capitec Bank
Capitec Bank's reply26 Jun 2020, 15:40
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank