LM
Lethlogonolo M

1 reviews | Active since Apr 2017

25 Apr 2017, 08:58

My money disappeared

<p>In the 18th of April 2017 money from my account went missing from my capitec account. It was R52000.</p> <p>I had 4 flexible accounts in which I had always transfered money every month. </p> <p>All the money I had saved in each account is gone and there is no trace. I eentgo the capitec branch to enquire and because there is no trace of the money they just said there is nothing they can do. I emailed their complaints department and they also just brushed me off without any investigation. </p> <p> </p> <p>Please help</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply25 Apr 2017, 09:33
Official

I acknowledge your posting, and have referred it to Riaan Jacobs for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank