LN
Lungile N
1 reviews | Active since Dec 2013
04 Jun 2023, 13:01
My money
I went to a Cash Crusaders store today to purchase a generator. Upon completion of the transaction the speed point switched off and my money was deducted. When I explained to the cashier that the money went through they said they would give me a letter to send to my bank for my bank to cancel the transaction. I called my bank which is Capitec in this case and I was sent from pillar to post. My money is still not returned. I have not received the goods nor have not received my money back. All I want is my money. If Capitec Bank claims to be a bank for the people why are they not protecting our money. Can I have my money back 5.7k is a lot of money.
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Replies (6)0
Replies (6)
Capitec Bank's replyOfficial
04 Jun 2023, 15:19Good day Lungile
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply04 Jun 2023, 15:19
Official
Good day Lungile
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
LN
Lungile N's updateReviewer Update
05 Jun 2023, 08:09Good Morning it’s a new day and nobody has contacted me. What is going on here?
LN
Lungile N's update05 Jun 2023, 08:09
Reviewer Update
Good Morning it’s a new day and nobody has contacted me. What is going on here?
LN
Lungile N's updateReviewer Update
05 Jun 2023, 08:52Will I ever get my money back. What kind of a bank is Capitec Bank? You do not protect your customers money. Why should we bank with a bank that doesn’t protect their customers monies?
LN
Lungile N's update05 Jun 2023, 08:52
Reviewer Update
Will I ever get my money back. What kind of a bank is Capitec Bank? You do not protect your customers money. Why should we bank with a bank that doesn’t protect their customers monies?
Capitec Bank's replyOfficial
05 Jun 2023, 08:52Good day Lungile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply05 Jun 2023, 08:52
Official
Good day Lungile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
05 Jun 2023, 08:52Good day Lungile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply05 Jun 2023, 08:52
Official
Good day Lungile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
05 Jun 2023, 09:07Good day Lungile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply05 Jun 2023, 09:07
Official
Good day Lungile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank