pM
portia M

1 reviews | Active since Jun 2016

21 Feb 2019, 14:44

MY MONEY

on the 31 of December an amount of R2663.58 WAS TAKEN FROM MY ACCOUNT REFF INABSOWETO ********** B9F160523 .WHEN I CALLED CAPITEC CUSTOMER SERVICE THEY TOLD ME THAT THEY DONT KNOW THEM ,AS I TOLD THEM THAT I DONT KNOW THOSE PEOPLE AN THEY TOLD ME THE MONEY CANOT BE REVERSED .AND THEY DONT HAVE THIER CONTACT NUMBERS.I ALSO WENT TO CAMPUS SQUEARE BRANCH THEY TOLD ME THE SAME .I WAS SO HAPPY WITH THEM TILL MONEY DESSAPEARDED FROM MY ACCOUNT IN JANUARY WITH THE REFF FOR DECEMBER

0
Replies (2)
Capitec Bank
Capitec Bank's reply21 Feb 2019, 15:00
Official
I acknowledge your posting, and have referred it to Brendon Joseph for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank 
Capitec Bank
Capitec Bank's reply22 Feb 2019, 16:24
Official
Kindly be advised the matter was resolved