CM
Collen M
1 reviews | Active since Dec 2020
14 Jan 2022, 12:19
My loss
Afternoon, I was making a transfer to a friend of a R1000 and I mistakenly entered one digit incorrect, I went to Capitec to ask if they could help retrieve the money and was told is it's my negligence of which they are right, but sorry for me is my loss and next time I need to be careful when I make such transaction. I even tried to open a case at the ivory police station and was told that there's no case. My advice is to whoever is reading this, make no mistake with Capitec Bank.😡
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Replies (2)0
Replies (2)Capitec Bank's replyOfficial
14 Jan 2022, 14:09 Good day Collen
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply14 Jan 2022, 14:09
Official
Good day Collen
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's replyOfficial
25 Feb 2022, 11:03Hi Collen
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply25 Feb 2022, 11:03
Official
Hi Collen
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
