NT
Nomvuyo T
1 reviews | Active since Jan 2026
17 Jan 2026, 23:05
My is Nomvuyo Tsheqa...
My is Nomvuyo Tsheqane, Capitec Bank doesn't want to release the policy of the deceased the is Pumelelo Belinda kumalo my cousin now is 2 month weeks the deceased is on matuary Capitec bank make up n down, they are bad and poor
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Replies (6)0
Replies (6)
Capitec Bank's replyOfficial
18 Jan 2026, 06:05I am really sorry for your loss, kindly confirm if the deceased is not bury yet?
Capitec Bank's reply18 Jan 2026, 06:05
Official
I am really sorry for your loss, kindly confirm if the deceased is not bury yet?
Capitec Bank's replyOfficial
18 Jan 2026, 06:30Are you still there?
Capitec Bank's reply18 Jan 2026, 06:30
Official
Are you still there?
Capitec Bank's replyOfficial
18 Jan 2026, 08:52You will be asked a few verification questions so that I may gain access into your account to further assist you. Should you not be able to answer these questions or fail any of the questions, you will be referred to the branch for further assistance or you may contact us back after 24 hours. May we proceed?
Capitec Bank's reply18 Jan 2026, 08:52
Official
You will be asked a few verification questions so that I may gain access into your account to further assist you. Should you not be able to answer these questions or fail any of the questions, you will be referred to the branch for further assistance or you may contact us back after 24 hours. May we proceed?
Capitec Bank's replyOfficial
18 Jan 2026, 11:06Before I begin this process, I need to inform you that:
We cannot guarantee that we will be able to get your money back, and that a bank fee applies to your request. Even if we are unsuccessful in getting your money back, the following fees may be charged:
To reverse a payment made to non-Capitec Bank account: R70.00
When reversing a payment from a non-Capitec Bank account we will communicate the outcome of your case within 14 business days. This process takes longer because the reversal must be done by another bank.
To be able to reverse your payment into someone’s account they need to approve the reversal. If they do not approve, we cannot complete the reversal and it becomes a civil matter between you and the person you paid.
Please confirm that you understand and accept these terms and conditions?
Does the client give consent?
Yes
No
Capitec Bank's reply18 Jan 2026, 11:06
Official
Before I begin this process, I need to inform you that:
We cannot guarantee that we will be able to get your money back, and that a bank fee applies to your request. Even if we are unsuccessful in getting your money back, the following fees may be charged:
To reverse a payment made to non-Capitec Bank account: R70.00
When reversing a payment from a non-Capitec Bank account we will communicate the outcome of your case within 14 business days. This process takes longer because the reversal must be done by another bank.
To be able to reverse your payment into someone’s account they need to approve the reversal. If they do not approve, we cannot complete the reversal and it becomes a civil matter between you and the person you paid.
Please confirm that you understand and accept these terms and conditions?
Does the client give consent?
Yes
No
NT
Nomvuyo T's updateReviewer Update
18 Jan 2026, 12:25Capitec bank doesn't give me anything, everything they ask to I do it, can you imagine someone was paying a policy on you is still lying in matuary for 2 months, all you tell is the story Capitec needs to be expose to the world how cruel is , they enjoy Christmas and New year but us we didn't because we have unsolved problem.
NT
Nomvuyo T's update18 Jan 2026, 12:25
Reviewer Update
Capitec bank doesn't give me anything, everything they ask to I do it, can you imagine someone was paying a policy on you is still lying in matuary for 2 months, all you tell is the story Capitec needs to be expose to the world how cruel is , they enjoy Christmas and New year but us we didn't because we have unsolved problem.
NT
Nomvuyo T's updateReviewer Update
20 Jan 2026, 22:24Capitec Bank doesn't want to bury a deceased telling me that they do a payout, when I ask with who and they doesn't want to tell the person, because if they to I must open the person was received the payout and Capitec help the person who get the payout to the documents I was using to them, that is a ***** you can't claim without your own documents you must bring the BI 1663 and death certificate but Capitec do that I want to open a ***** case for capitec bank and I will take to the body of a deceased to Capitec Bank head office to see what they can do , I have a letter of authority but they come with story, all I want Capitec they must bury the deceased all.
NT
Nomvuyo T's update20 Jan 2026, 22:24
Reviewer Update
Capitec Bank doesn't want to bury a deceased telling me that they do a payout, when I ask with who and they doesn't want to tell the person, because if they to I must open the person was received the payout and Capitec help the person who get the payout to the documents I was using to them, that is a ***** you can't claim without your own documents you must bring the BI 1663 and death certificate but Capitec do that I want to open a ***** case for capitec bank and I will take to the body of a deceased to Capitec Bank head office to see what they can do , I have a letter of authority but they come with story, all I want Capitec they must bury the deceased all.