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Bilal B
1 reviews | Active since Feb 2022
28 Jul 2023, 08:20
My debit order date for my capitec facility is the 26 of every month
My debit order date for my capitec facility is the 26 of every month.Capitec did a debit early on the 26 of July when my salary was not in the account.My salary came on the 26 of July around 10am and the money was not debited.They charged me a fee of 65rand.When I called the call centre they couldn't assist me to change my debit order date or debit my account as the money is available.Poor service from Capitec
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Replies (1)Capitec Bank's replyOfficial
28 Jul 2023, 10:53Good day Bilal
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply28 Jul 2023, 10:53
Official
Good day Bilal
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
