PH
Phindile H
1 reviews | Active since Aug 2023
08 Mar 2024, 07:30
My daughter is hungry
I guess I must just cancel my capitec account it is closed with my daughters government grant money and I’m being told i need to go do an affidavit at a police station for funds i have received, I went shopping for my daughter’s necessities only to find it closed i had to borrow money to go to umlazi mega city for nothing and now I have to borrow money again to go to the police station from there take the affidavit to the bank with what money??? Will you buy my daughter her diapers and milk??? What is R500??? Unlock my account let me take my daughters money and then you can keep your account… NIYAHLUKUMEZANA 😭😭😭😭😭
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Replies (8)
Capitec Bank's replyOfficial
08 Mar 2024, 08:11Good day Phindile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply08 Mar 2024, 08:11
Official
Good day Phindile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
PH
Phindile H's updateReviewer Update
08 Mar 2024, 09:35I will go to the bank today because my daughter needs her things I can’t wait for you to call or fix this, i hope when i get to the bank everything is sorted
PH
Phindile H's update08 Mar 2024, 09:35
Reviewer Update
I will go to the bank today because my daughter needs her things I can’t wait for you to call or fix this, i hope when i get to the bank everything is sorted
PH
Phindile H's updateReviewer Update
08 Mar 2024, 15:09Just got back from the Umlazi mega city branch. I’m told no one reported my account is closed because someone sent me money😳 they said they will not open it until that person provides proof of where they get their money from and my question is what has that got to do with me😢… i just need my daughters SASSA money to buy her food they are refusing to do so… the sassa money my baby’s money has got nothing to do with this must my baby go hungry this month?????? Please help 🙏🏼
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Phindile H's update08 Mar 2024, 15:09
Reviewer Update
Just got back from the Umlazi mega city branch. I’m told no one reported my account is closed because someone sent me money😳 they said they will not open it until that person provides proof of where they get their money from and my question is what has that got to do with me😢… i just need my daughters SASSA money to buy her food they are refusing to do so… the sassa money my baby’s money has got nothing to do with this must my baby go hungry this month?????? Please help 🙏🏼
PH
Phindile H's updateReviewer Update
11 Mar 2024, 13:24Afternoon, I am still waiting for a follow up regarding my case as today is Monday. Thanks
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Phindile H's update11 Mar 2024, 13:24
Reviewer Update
Afternoon, I am still waiting for a follow up regarding my case as today is Monday. Thanks
PH
Phindile H's updateReviewer Update
11 Mar 2024, 18:29No phone call no nothing, but i was told i would receive a call today. This is soooo frustrating 😭😭😭😭 each day is worse i literally have no milk for my daughter and I honestly don’t have the funds to go up and down to the Capitec bank, just give me my daughters grant money and keep your bank
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Phindile H's update11 Mar 2024, 18:29
Reviewer Update
No phone call no nothing, but i was told i would receive a call today. This is soooo frustrating 😭😭😭😭 each day is worse i literally have no milk for my daughter and I honestly don’t have the funds to go up and down to the Capitec bank, just give me my daughters grant money and keep your bank
PH
Phindile H's updateReviewer Update
12 Mar 2024, 09:30Morning, i am still waiting for an update
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Phindile H's update12 Mar 2024, 09:30
Reviewer Update
Morning, i am still waiting for an update
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Phindile H's updateReviewer Update
12 Mar 2024, 15:07You really are what people say you are, this has got to be the worst bank i chose to receive my child support grant from how do you expect us to survive when you holding the only income we receive, you are truly heartless and very selfish
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Phindile H's update12 Mar 2024, 15:07
Reviewer Update
You really are what people say you are, this has got to be the worst bank i chose to receive my child support grant from how do you expect us to survive when you holding the only income we receive, you are truly heartless and very selfish
PH
Phindile H's updateReviewer Update
13 Mar 2024, 08:19Today is another day that I have to follow up and beg for my daughters money I wish I never banked with you and people should know what kind you are, I would really understand if the money locked was just money but NO it is not
I did state that I don’t have the money to run around going to the branch hence I’m using this platform to communicate as my last resort. I am tired and drained I don’t know what else to do😭💔
I did state that I don’t have the money to run around going to the branch hence I’m using this platform to communicate as my last resort. I am tired and drained I don’t know what else to do😭💔
PH
Phindile H's update13 Mar 2024, 08:19
Reviewer Update
Today is another day that I have to follow up and beg for my daughters money I wish I never banked with you and people should know what kind you are, I would really understand if the money locked was just money but NO it is not
I did state that I don’t have the money to run around going to the branch hence I’m using this platform to communicate as my last resort. I am tired and drained I don’t know what else to do😭💔
I did state that I don’t have the money to run around going to the branch hence I’m using this platform to communicate as my last resort. I am tired and drained I don’t know what else to do😭💔