My complaint against Capitec Bank
On the 15 September is was sent an email from the OMBUDSMAN to say that have received my complaint and within 15 working days (3 weeks) that I will receive a response from either Capitec bank or the OMBUDSMAN up until now I have not received a response from any of the two.
I would like to be contacted by one of your consultants as to how this matter will be resolved.
Good day
Please accept our sincere apologies for the delay as we have experienced some technical difficulties.
I acknowledge your posting, and have referred it to Jackie Radyn for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day
Please accept our sincere apologies for the delay as we have experienced some technical difficulties.
I acknowledge your posting, and have referred it to Jackie Radyn for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank