TM
Tshepang M
1 reviews | Active since Oct 2020
01 Oct 2020, 10:18
My capitac account has been frozen.
Im sooo angry at capitac bank for not taking me seriously. My account was put on hold and i cannot access my funds. My kids are hungry and nothing to feed them. I was at the bank yesterday but did not get any assistance. Im soo furious i just want my funds and to close that damn account because clearly custumer service is not their thing.
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Capitec Bank's replyOfficial
01 Oct 2020, 11:55I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply01 Oct 2020, 11:55
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank