HM
Happy M

1 reviews | Active since Apr 2015

08 Apr 2015, 14:30

My billing query is resolved

I just wish to place on record the incredible service I have experienced from Lelo.I had a billing query that took me almost 4 months trying to resolve it but gues what!! it took Lelo less than an hour to resolve it . This is so refreshing! Thank you, Lelo, it really is a pleasure working with you and a lot of people in Capitec can take a page out of your book regarding client satisfaction and service. You rock!

0
Replies (1)
Capitec Bank
Capitec Bank's reply08 Apr 2015, 15:41
Official
Hello Hmuntswu1986,

Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.

I will pass on your kind words to Lelo and trust that your future association with Capitec Bank will be long and pleasant.

Bianca Pieterse
Complaint Administrator
Capitec Bank