My bank account

Im still not happy with Capitec. You've open two people's account that i know off, but you don't want to open mine. I can't buy airtime for my phone number, because its capitec simcard and i can't get my sassa money. I did do ***** without knowing it. Im not involved with this women. I don’t have money for bolt to go to the branch. Ive already spend so much money on bolt to go to the branch for nothing. Know im fedup