KT
Kgomotso T

1 reviews | Active since Jun 2023

01 Jun 2023, 20:47

My account stopped without my knowledge

Lerato Mabale *** ***

Please assist me on this account its been stopped without my knowledge.. Peter can you help us close this annoying bank which does not treat its customers with respect... Keeps on closing our accounts for nothing and without even a call.

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Replies (3)
Capitec Bank
Capitec Bank's reply02 Jun 2023, 08:48
Official
 Good day Kgomotso

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards
Capitec Bank 
 
KT
Kgomotso T's update04 Jun 2023, 20:18
Reviewer Update
Dear capitec please tomorrow get back at me with the issue stated above regarding my Capitec account
KT
Kgomotso T's update06 Jun 2023, 21:37
Reviewer Update
Lerato mabale
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Thank you for resolving the matter but why is the money on hold if you unblocked the account. Or are you taking the money to be yours as usual.. Relise the money.