My Account has been blocked with no reason

Good Afternoon Capitec ***** department

It has came to my attention that you've blocked my personal account ***. ID ***

I really don't understand how can such and institution go around blocking peoples accounts without advising them on what's going on.

I visited one of your Branches they too don't understand or have a clue on why my personal account has been blocked.

It's really pethetic that we have to go through such messury without even been given an explanation.

Kindly contact me on ***