My account frozen because of 1 payment that was made to me is apparently from a *****ulent account now my whole account and all my funds are frozen because of this?

Good day someone told me about hello Peter and I hope the I'll finally be helped as I've been back and forth to capitec and the police station on the 6th of August I went on my capitec app after a payment was made to me and I realized that my savings account was just not appearing so I went to the branch to go withdraw money so I could deposit it to my sister in law when at the atm it kept kicking out my card giving me an error so I ended up calling customer care then I was told that my account has been frozen as one payment that was made to me was made from a *****ulent account the amount was for R500 I was so upset that they would freeze all my funds and my account about this one payment I would understand if the only froze that 500 and kept going with the investigation but no they froze all my funds and my account. Firstly I am an online companion and provide a personal service to all kinds of ppl I don't know them personally and how am I supposed to know who is busy with what kind of *****ulent activities I've been with capitec for 16 years and I have no part of any kind of *****ulent activities so they asked me to get an affidavit stating where the funds came from and a certified copy of my ID and I have done so I've taken it to the branch so they then said I should just wait for an sms from capitec I've been waiting for days and no response after being at the police station and the branch 3 times I then called capitec ***** line and I've explained that I've gotten the required documentation and sent it in but now they are expecting me to get proof of this payment from the client how am I supposed to do that there's no invoice as they asked because I don't own a business this is just a part of my own way of making a living is providing online companionship to ppl and yes the pay me for it where is my confidentiality in any of this its my own private things where I get my small income from here and there daily mostly these are just once of things that I chat with my ppl and then I don't here from them again but I then decided ok I'll take screenshots of my private chats with this person who apparently paid me from a *****ulent acc just so I can show it as proof of payment as on the chats we spoke about the amount and agreement for the private chats were about to have so I've sent that along with all other documentation to forensics@capitec and now I'm told that that's not proof of payment I need an invoice or something I've repeated myself so many times that I don't own a BUSINESS THIS WAS SOMEONE LIKE ALL OTHERS THAT CONTACTED ME ONLINE WHERE I POST MY PERSONAL SERVICES FOR ONLINE COMPANIONSHIP THAT MADE A PAYMENT TO ME FOR MY TIME AND ADVICE AND COMPANIONSHIP FOR THAT NEXT 30 MIN SO PLEASE TELL ME WHAT OTHER FORM OF PROOF OF PAYMENT I SHOULD GIVE I'm so embarrassed that I need to share my personal things just so I can try make capitec understand that there's no way of giving proof of payment I can go on and on and on everything just puts me back to square one so basically capitec is telling I can forget about my funds in my account and I can forget about my account wich I had for 16 years I use this account to receive all these small payments from my ppl and I've been doing my online companionship for about 3 years now it's my side income I don't see any wrong in that and I surely have no part in any *****ulent activities. So if capitec want to keep that 500 frozen till they are done with their investigation then I won't refuse that but freezing all my funds and my account I use to receive my xtra little cash is not fair or am I being unreasonable? Please please can someone tell me what to do or how I can sort this issue alot sooner then please let me know. Thanks in advance. *** this is my incident tracking number.