NK
Nompumelelo K

1 reviews | Active since Sept 2019

09 Sept 2019, 13:43

Mxm

Inconvenience on the highest level. I really don't understand why I have to pay for having found my card. I had misplaced the card and to protect my money I stopped the card from the App. To my surprise I now have to pay for a new card. Please get up with the times Capitec, my other bank allows me to lock my card and reopen from the App no unnecessary hassle of going to the damn Branch. #SoDisappointing

0
Replies (1)
Capitec Bank
Capitec Bank's reply11 Sept 2019, 09:34
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank