Multiple departments showing incompetence

Extremely disappointed with the service I received. From both the person assigned to assist me and your complaints department.

Have never had to do so many follow ups with someone as if they are doing me a favour by doing their job. The service you give is terrible.

Yout complaints department hangs up on me and then for the next 3 hours I can't get through again.

Your service agent is unavailable on email and on her phone. Your customer care keeps referring me to the complaints department that won't answer their phones. There's no email that goes directly to the complaints department. They all go to customer care who clearly do not know how to handle a complaint.

For 1 person in one department be *********** is understandable. But 3 different departments can't get their act together?

Would give 0 starts if possible.