pS
peter S

1 reviews | Active since Mar 2009

30 Jan 2015, 09:22

Multi Loan messing up my credit profile

I took out a Personal Loan, but along with I was offered a Multi loan where if I need money I can just use it and pay month end. To be honest even in previous loan account when I was offered a personal loan, I cancelled Multi Loan as every month even though I never taken any money from Multi loan, credit profile was updated with such loan and making my credit profile be so big with pages and I decided to cancel.<br> <br> This time around same story is happening, please cancel it as I don't want my credit profile be so messed up with so many pages. Funny enough I don't have any funds available( or can use) but when checking my profile it reflects as having Multi Loan account. Please can you do me a favour by letting credit bureaus especially transunion that account is closed.<br> <br> Email me back to my email as part of notification that you have taken action. My ID is below<br> <br>

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Replies (1)
Capitec Bank
Capitec Bank's reply30 Jan 2015, 10:26
Official
Hello sivmak,

I acknowledge your posting, and have referred it to Candice Dawson for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Bianca Pieterse
Complaint Administrator
Capitec Bank