Mukona makuya

On the 24 May 2020, an amount of R175 was debited from my account without my authority by a company called Mycomax or SS-LegCov. I did not authorise this entity to debit my account. I immediately try to reverse the debit on the online application only to realise that the online application does not provide a capability to reverse and stop this particular debit. Consequent by the foregoing I visited your branch at Blue Valley Mall and instead of your official reversing the debit they instead advised me to call the company that debited my account. This was very disappointing to hear from my own bank. I tried to call the number that I was provided by your official and this number is continuously engaged. However I am asking myself how this debit was able to run in your systems without me having authorized it and am then left to deal with the ******* debit. Please assist with reversing the ******* debit as R175 for a student is a lot of money during this time of uncer*****y. Contact number is:***