MS Office not supported by Capitec

I wanted to move the payment of my MS Office account to my Capitec Debit Card but it kept on failing. I spoke to MS and was told there is no issue on their side. So I called Capitec and was told by Kuhlekonke that only Netflix, Showmax, Spotify and Rain are the only subscriptions that are permitted because no *****ulent transactions have been reported when it comes them. I must open another account with another bank to do that. Then, I can just as well move from Capitec. Your service is as poor as your app...