ZS
Zanele S

1 reviews | Active since May 2018

27 Oct 2022, 09:59

Mrs Mulaudzi

I regret taking a loan from you guys, you are messing up my credit score you do not debit I have to call every month and I am being told the issue is resolved it's been four months now having this problem and every time I call the issue will be escalated I even went inside the brunch still not fix and I don't even know how you mess up my debit details and failing to fix it and I have to waist my money calling you to debit I am ****ed with this thing and Capitec I regret taking loan from you, I have never failed to pay my installment

0
Replies (2)
Capitec Bank
Capitec Bank's reply27 Oct 2022, 10:24
Official
Good day Zanele 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
ZS
Zanele S's update27 Oct 2022, 10:32
Reviewer Update
I have been told many times that the issue is resolved, and it's been four months now and I have run out of patience this is messing up my credit score