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Zanele S
1 reviews | Active since May 2018
27 Oct 2022, 09:59
Mrs Mulaudzi
I regret taking a loan from you guys, you are messing up my credit score you do not debit I have to call every month and I am being told the issue is resolved it's been four months now having this problem and every time I call the issue will be escalated I even went inside the brunch still not fix and I don't even know how you mess up my debit details and failing to fix it and I have to waist my money calling you to debit I am ****ed with this thing and Capitec I regret taking loan from you, I have never failed to pay my installment
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Replies (2)Capitec Bank's replyOfficial
27 Oct 2022, 10:24Good day Zanele
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply27 Oct 2022, 10:24
Official
Good day Zanele
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Zanele S's updateReviewer Update
27 Oct 2022, 10:32I have been told many times that the issue is resolved, and it's been four months now and I have run out of patience this is messing up my credit score
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Zanele S's update27 Oct 2022, 10:32
Reviewer Update
I have been told many times that the issue is resolved, and it's been four months now and I have run out of patience this is messing up my credit score
