MZ
Munya Z
1 reviews | Active since May 2023
29 Jan 2024, 17:40
Mr Munya Zhawu
Withdrew money on Capitec ATM on 16 December 2023. Machine dispensed R1400 instead of R3000.
I have been send between pillar to post to recover the money. Ordinarily, a simple reconciliation of ATM should pick this. Have followed using the reference number given to me but its seems that no one is serious about resolving the matter.
How disappointing?
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Capitec Bank's replyOfficial
29 Jan 2024, 18:27 Good day Munya
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's reply29 Jan 2024, 18:27
Official
Good day Munya
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank