JV
Janes V

1 reviews | Active since Dec 2025

28 Dec 2025, 14:21

Mr JB Van Vuuren CAPITEC WORST BANK IN SOUTH AFRICA

ON THE 9TH OF NOVEMBER 2025 I REPORTED MATTER TO MANAGER RANCH WAVERLY MANAGER NAME MR ZANDRE WEREBY I PAID AMOUNT OF R7759. 00 TO NEDBANK HOME DESIGN LOGISTICS WEREBY THEY WANTED ANOTHER R1999. 00 PAIX TO ABSA BANK ALSO HOME DESIGN LOGISTICS WEREBY I SAID NO AND WANTED TO BE REFUNDED. MR ZANDRE IMMEDIATELY SAID IT'S ***** WITHOUT PHONING NEDBANK BUT PHONED HEAD OFFICE NUMBERWEREBY SUBJECT #***4 WERE GIVEN. POLICE CASE NUMBER 116/11 /2025 WERE EMAILED ON THE 11TH OF NOVEMBER TO COMPLAINTS KADE GEORGE @CAPITECTBANK.CO.ZA AND *** WEREBY BOTH DID NOT EMAILED FORWARD TO *****@CAPITECBANK.CO.ZA MANY TIMES WEREBY MY WIFE HELPED ME OVER AND OVER SPOKE TO SO MANY PEOPLE CAPITEC BANK HEAD OFFICE SO MANY TIMES CLOSED THE CASE WHERE ALL PROOF WERE SEND WEREBY EVENTUALLY I PHONE NEDBANK SELF WEREBY FIRST EMAIL WERE SEND O L THE 19TH OF NOVEMBER 2025 TO BE STOPPED AND 24 NOVEMBER 2025 ***** CHARE WEREBY THE MONEY IS WITH VESTBANK NOW?????? ON THE 27TH OF DECEMBER AGAIN AT WAVERLY CAPITEC BANK I GAVE MY WIFE FULL PERMISSION TO SPEEK TO MANAGER MR ZANDRE AGAIN AND MR SISHLE AT 10:35 WEREBY ON THE 26TH OF DECEMBER 2025 MR SISHLE SAID R7000 WILL BE PAID BACK WITHIN 24 HOURS TODAY IS THE 28TH OF DECEMBER 2025 STILL MONEY NOT PAID BACK AGAIN. MR ZANDRE SHOWED ON EMAIL ALL CASES WERE CLOSED WITH CASE NUMBER BY CAPITEC BANK MY WIFE GAVE ALL NAMES DATES AND RECORDINGS AND SAID SHE WONT LEAVE AFTER ALL IS NOT MADE RIGHT HE THEN AFTER 12 O CLOCK SHOWED MY WIFE THE FOLLOWING Ms LEBOHANG NHLAPO THAT ALL MONEY WILL BE PAID BACK BUT MANAGER MR ZANDRE CAN'T TELL WHAT DATE ON EMAIL AS FOLLOW BY LEBOHANG CONTACTED CLIENT ON *** AR 16:58 ADVISED THAT WE ARE STILL WAITING AFTER A MONTH EXTERNAL FEEDBACK CLIENT MENTIONED HE APPRECIATE THE PHONE CALL AND WILL WAIT. MY WIFE SAID SHE WILL NOT WAIT ME AS WELL BEING HOURS AT BANK SEVERAL PHONE CALLS CAPITEC NEVER SEND ME ANY EMAIL ABOUT MY CASE. CAPITEC IS WORST BANK THAT KEEP ON MISLEADING CLIENTS SO BAD THAT IT COST ME AND MY WIFE LOTS OF MONEY CALLING ON CELLPHONES AND THEN CAPITEC BANK CLOSE CASES THAT ARE SHOWED CLEARLY ON SYSTEM. WORST BANK EVER AND MANAGERS I WANT MY MONEY PAID BACK AND ME AND MY WIFE WILL BE BACK AT WAVERLY BANK I JANUARY 2026 SHE WILL SPEAK FOR ME AND I WANT MY MONEY BANK HEAD OFFICE SERVICE PATHETIC AND I RECOMMEND OTHER GO TO OTHER BANK CAPITEC BANK WORST SERVICE EVER.

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Capitec Bank
Capitec Bank's reply28 Dec 2025, 14:35
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.