VZ
Vuyo Z
1 reviews | Active since Sept 2024
18 Sept 2024, 11:33
Mr
My father was pass way on the 26/08/2024 and on the 31/08/2024 was submitted the claim to the branch as funeral plan member but nothing happened to this claim til now.
My father was buried on the 07/09/2024 without that claim and was forced to the loan because Capitec did not answering me but all documents was submitted.
I'm not happy at all
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Capitec Bank's replyOfficial
18 Sept 2024, 14:14Good day Vuyo Z
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply18 Sept 2024, 14:14
Official
Good day Vuyo Z
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.