NM
Nancy M

1 reviews | Active since Dec 2017

02 Dec 2017, 20:42

Refund

<p>I Have joined an investment group called imvelo tradings hosted by Mr E Phamphe,with capitec account nr ********** 576 with link ********** 619 where we deposit money to and he is the one who manage or control the incoming and out going payments.My first invested was R1100 on the 15th Nov 2017 then received R2000 on the 22 Nov 2017 then reinvested R1100 on 22 Nov 2017 which I was supposed to receive R2000 on 29 Nov 2017 which I ddnt received.My second investment was R550 which done on the 19 Nov 2017 which I received R1000 on the 25 Nov 2017 then reinvested R990 on the same day which was suppoed to receive R1800 on the 01 Dec 2017 which ddnt received.My third investment was for R550 which I invested on the 21 Nov 2017 then received R1000 on the 28 Nov 2017 ,I then reinvested R1100 on the same day which I was supposed to receive R2000 on the 04 Dec 2017 which I ddnt received.Mr E phamphe owe me R1100 +R990+R1100 =3190 which he promised to refund it from 29Nov 2017 till today he fail to pay it back</p>

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Replies (3)
Capitec Bank
Capitec Bank's reply04 Dec 2017, 09:59
Official

I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply04 Dec 2017, 17:32
Official

Hi Ramogohlo

Thank you for bringing your matter to our attention.

I tried to call you but to no avail. Kindly return my call on ***in order to investigate your matter.

Kind regards

Donorique (Complaint Management Officer)

Capitec Bank
Capitec Bank's reply05 Dec 2017, 09:08
Official

Hi Ramogohlo

Once again, thank you for bringing your matter to our attention.

You've confirmed to be understanding of the explanation provided and the guidance given to take your matter, further.

Kind regards

Donorique (Complaint Management Officer)