DM
Darlington M
1 reviews | Active since Jun 2020
08 Jun 2020, 13:22
Mr
I transferred money via Capitec mobile banking I mist with 1 number it went to the wrong person I went to the capitac bank in pan Africa mall a lady who was helping “Keamo” told me to report the matter to the police station went to police they sad Capitec mast help me but I didn’t get help I went to sonton the following day but the manager sad they not allowed to reverse the money because I’m the one who made mistake not them and when they call the client is not refusing that she doesn’t no the money but she will go to the bank and tel them to reverse it but even now
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Replies (1)Capitec Bank's replyOfficial
08 Jun 2020, 15:16I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply08 Jun 2020, 15:16
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
