BF
Buyisiwe F

1 reviews | Active since Jan 2023

12 Aug 2024, 15:40

Mr

I got a debit order on the 15-july of a funeral i ddnt even sign up for now i cant even get that cancelled on my account and get my refund back yet i have waited over 3 weeks for this to be sorted...i called with my own airtime but still am being sent from capitec service desk to CapFuneral non of them is sorting me its been a month since the said query has been logged

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Replies (1)
Capitec Bank
Capitec Bank's reply12 Aug 2024, 17:10
Official
Good day Buyisiwe Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards, Capitec Bank