WK
Western K

1 reviews | Active since Nov 2019

28 Feb 2021, 10:21

Mr

There is a capitec bank at diepkloof squre i don't understand how they put only two ATM one is for deposit one is a get cash But that squre is very busy you find a queue going down to food *****s and nore one cares why cant they put atleast 6 ATM to make things easy for Diepkloof community we support but what do we get the staff is got very bad attitude like you came eat there food look like there isn't a manager in that branch if there is one please change that person because he/she can't think out of the box if possible replace the whole staff they don't what is customer service very service is disgusting what we see happening here in south africa

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Replies (2)
Capitec Bank
Capitec Bank's reply28 Feb 2021, 10:24
Official
Good day Western 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

Capitec Bank
Capitec Bank's reply09 Mar 2021, 13:38
Official
Good day Western

As per our conversation via the telephone earlier today, I trust the matter was dealt with.

Kind regards 
Capitec Bank